Please keep this copy of these Terms and Conditions for future reference.
Please read them carefully.
They do not affect your statutory rights.
General: All orders for any goods and or services, supplied by the company Elecomms are subject to the following terms and conditions as published below. You the customer fully accepts these conditions apply to all orders you place with Elecomms and with any goods or services supplied by the company.
All quotations & estimates are valid for 30 days from the date applied to said quotation or estimate.
Making a Purchase: Generally we require the full material costs on order along with 50% of the estimated/quoted or fixed price labour on your order/go-ahead for the works, then any miscellaneous materials and extras to be paid either on invoice or by other arrangement with the balance of the labour on completion of our works.
Service Calls: Please bear in mind that if you call us out and we are unable to gain access to the property though no fault of our own then we reserve the right to remit you for a wasted journey& labour, Travel time spent and any reasonable expenses incurred regardless of there being a maintenance contract in place or not.
Remittance: We accept payments by BACS/CHAPS & United Kingdom bank Cheques with a valid guaranty card.
Paying by BACS/CHAPS: Please call us before you make the payment to get our correct bank details, and to confirm payment amount to avoid any possible transaction errors. Upon completing the BACS/CHAPS please send us by e-mail or fax the proof of the transfer.
Note that no goods or services will be counted as settled until the funds have cleared though our account and no goods will be ordered nor dispatched until the funds are cleared and available in our account.
Elecomms The company does not except any responsibility for any errors made or funds lost in transit arising from any BACS/CHAPS transfers made by others.
Credit Terms: We Do not give credit.
The company is entitled to charge interest on any overdue amounts over 15 Days (two weeks) at a rate of 5% above the base rate of the company’s bank. This can be implemented and backdated on any overdue amounts at any time at our sole discretion. 30 days (1 months) of none payment or the debt has not been settled in full then we reserve the right to pass the matter on to our debt recovery agents Daniels Silverman Ltd who will immediately subject an additional surcharge of 15% plus Vat to the total debt accrued to that date to cover collection costs incurred. This surcharge together with all other charges including the on going monthly interest charges and legal fees incurred will be the responsibility of the customer and will be legally enforceable.
Please Note: Any and all costs incurred in relation to the unpaid debt recovery process and any action taken by ourselves or on our behalf by our agents to recover the debt will be solely borne by the debtor and all costs will be added to the final amounts owed.
Reservation of Title: The legal title and ownership of all goods supplied by the company shall not pass to the purchaser or any third party regardless of whether that third party has paid any other party i.e developer/contractor.
Elecomms, the company, has the right to seek the full outstanding monies from the third party to whom the goods were delivered and or installed in the event of the developer/contractor not paying for the goods and or services full payment for all goods supplied, installation services & any additional costs such as interest the dept recovery charges etc have been paid in full to the company or its appointed agents.
If the company is unable to effect full payment from the developer/contractor then it reserves the right to appoint a third party agent, court or bailiff to recover the goods from wherever they reside regardless off whether a third party/ end user has paid anther party for he goods and services supplied by the company.
In this instance the third party end user customer will be given the opportunity to settle the outstanding debt directly with us to avoid any further actions and would also exclude any recovery cost and the interest accrued to that point.
Returns Policy: We guarantee your satisfaction.
A full refund will be provided for all goods have been paid for in full and are returned to the company within 14 days of purchase provided the goods are returned in original retail condition and retuned with all packaging literature & accessories. All items will be inspected on their return for missing accessories, literature and damaged or considered to be below original sale condition will not be fully reimbursed. The buyer must accept the cost of shipping the returned goods.
Elecomms retains the right to update and amend these terms at any time without further notice or advice in writing to any individual or company. Version 4 03-2009